Hours
Mon – Fri
8:00 am — 6:00 pm
Sat
8:00 am — 5:00 pm
Sun
Closed
Contact
Email
[email protected]
Phone
(202) 555-0101
(202) 555-0102
Let’s Connect
Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
Austral Prime Group has consistently exceeded our expectations in supplying high-quality food and goods. Their commitment to responsibility and fast response times has made them a reliable partner in our industrial supply chain. We appreciate their adherence to international commerce norms, which gives us confidence in our transactions. Their professionalism and dedication to quality have truly set them apart in the market. We highly recommend their services to any industrial client looking for a trustworthy supplier.
Kelsey Allen
Austral Prime Group